Terms of Service
Last updated 12 August 2026
These terms govern your use of Mevro. They're written to be readable — if something here is unclear, ask us before you agree to it.
The service
Mevro creates, publishes, and manages advertising campaigns on Meta platforms on your behalf, responds to the leads those campaigns generate, and books appointments into your calendar. Campaigns run on your own Meta ad account under your business identity.
Your account
- You must be 18 or older and authorised to act for your business.
- You're responsible for the accuracy of what you tell Mevro about your business, your pricing, and your availability.
- Keep your login credentials secure; activity under your account is your responsibility.
Ad spend and billing
Your Mevro subscription covers the software only. Advertising spend is billed to you directly by Meta, at cost — we add no markup and take no commission on it.
Subscriptions renew automatically until cancelled. You can cancel at any time from your dashboard; access continues to the end of the paid period. Fees already paid are non-refundable except where required by law.
Acceptable use
You agree not to use Mevro to advertise or promote:
- Anything unlawful in the markets you target.
- Content that breaches Meta's Advertising Standards or platform policies.
- Misleading claims, fake scarcity, or offers you cannot actually honour.
- Messaging to people who have not opted in, where consent is required by law.
We may suspend accounts that put our platform access or other customers at risk.
AI-generated content
Mevro uses AI to write ad copy, design creative, and reply to leads. You review and approve campaigns before they go live, and you remain responsible for the claims your ads make. AI replies can be wrong; we flag anything Mevro is unsure of rather than guessing, but you should monitor conversations for your own business.
Ownership
You own your business data, your creative assets, your leads, and the conversations. We own the Mevro platform and everything in it. You grant us the licence necessary to process your content in order to provide the service.
Availability and liability
We aim for high availability but do not guarantee uninterrupted service, specific advertising results, a particular cost per customer, or continued access to third-party platforms whose policies we do not control.
To the maximum extent permitted by law, our total liability arising from these terms is limited to the fees you paid us in the twelve months before the claim.
Changes and contact
We'll give notice before materially changing these terms. Continuing to use Mevro after they take effect means you accept them. Questions go to hello@mevro.org.